Complex problem solving is the core skill for 21st-century teams.
Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses, and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything, you'll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after, bulletproof problem solver who can tackle challenges at which others balk.
The problem-solving technique outlined in this audiobook is based on a highly visual logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide 30 detailed real-world examples, so you can see exactly how the technique works in action. With this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you'll have a personal superpower for developing compelling solutions in your workplace.
Let your lifelong adventure begin today.
Lead Yourself to Success is your personal guide to greatness. Alan Chambers has led many expeditions to the North and South poles, but you don't have to lead a national team or a multinational corporation to be successful, as long as you can lead yourself. The desire to learn is human nature, and lessons from those who have been where you want to go are extraordinary opportunities. You gain the insight and guidance you need to get there and learn how to lead your own expedition down the path to success.
Like any adventure, good preparation is key. You don't take off for the North Pole on a whim, and you don't just leap into leadership without understanding the responsibilities it entails. This audiobook shows you how to develop the leadership mind-set to get wherever you want to go in life, trust your own judgement, and come out on top of the world.
Positive thinking is an approach and a set of skills that we can all learn. But it's not just about how and what you think; you've got to do something! In a range of situations, positive thinking needs to be followed by positive action. The good news is that whatever life has thrown at you in the past and whatever is you want to achieve in the future, the Positive Thinking Pocketbook will help you think and behave more positively.
In this audiobook, you'll find out how to use tips, techniques, and advice on creating a positive mind-set and developing your positive thinking. Next, you'll find out how to apply that positive thinking to a range of potentially difficult situations.
Whenever you want a shot of positivity, simply pick out a few ideas, tips, and techniques that appeal to you and give them a try!
The Fearless Organization offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent - but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate.
Not every idea is good, and yes, there are stupid questions, and yes, dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing.
This audiobook explores this culture of psychological safety and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation.
No matter how smart and talented you are, you need the help of others to reach your true potential. Solid connections with the right people are just as important as being good at what you do.
This fully revised edition of The Networking Survival Guidereveals tried-and-true networking tactics, as well as new ways to harness the extraordinary influence of social networking sites like Facebook, LinkedIn, and Twitter. It teaches you how to:
Welcome to corporate life.
The New Employee Manual is not your dad's or mom's employee manual. It's the new playbook for corporate survival, fitting today's realities and the challenges facing employees who join or work in large, seemingly successful companies. Those companies already issued very specific and detailed employee manuals covering everything under the sun except how to compete well in our brave new world.
The New Employee Manual will help you navigate the Corporate (with a capital C) labyrinth. Where Corporate's manual shapes you into a dutiful cog for the good of the machine, ours helps you enhance your career for the good of, well, you...and your company.
The New Employee Manual should make you feel skeptical: skeptical of empty slogans, obsolete rituals, obsessive pursuits, and bigwigs' playbooks that no longer work. That alone should be worth this audiobook's price. Skepticism, you see, is a good thing, because it is only the skeptic, only the free-thinker, only the maverick, who asks new questions and finds useful answers. So, are you a maverick or a cog?
Your customers are your future.
Smartphones, social media, and the internet have given customers access to more information than ever before. If your business fails them, they will switch to your competitor and never return. So how do you keep them? By mapping their journeys, identifying potential hazards, and reshaping your business with customer experience (CX) at its heart.
From services to products, online to in-person, small-scale to multinational, your customers' loyalty depends on how you interact with them. Transform Customer Experience is your ultimate guide to putting your customer first. Author and CX expert Isabella Villani shows how you can implement a customer strategy from planning to execution.
Transform Customer Experience offers real-life insights into effective strategies for developing and implementing customer experience (CX) programs in a range of corporate, governmental, and nonprofit environments.
A critical resource for families managing significant wealth.
Wealth of Wisdom offers essential guidance and tools to help high-net-worth families successfully manage significant wealth. By compiling the 50 most common questions surrounding protection and growth, this audiobook provides a compendium of knowledge from experts around the globe and across disciplines. Deep insight and thoughtful answers put an end to uncertainty and help lay to rest the issues you have been wrestling with for years; by divulging central lessons and explaining practical actions you can take today, this audiobook gives you the critical information you need to make more informed decisions about your financial legacy. Vital tools help you get organized, develop a strategy, and take real control of your family's wealth, while case studies show how other families have handled the very dilemmas you may be facing today.
Managing significant wealth is a complex affair, and navigating the financial world at that level involves making decisions that can have major ramifications - these are not decisions to make lightly. This audiobook equips you to take positive action, be proactive, and make the tough decisions to protect and grow your family's wealth.
Prescriptions for imaginative living in today's noisy and ever-narrowing world.
Our social conversation has gone awry. We are surrounded by noise and are retreating to social media bubbles. As conversations across ideological divides become increasingly difficult, we as a society need to rethink what it means to listen, to think, to create, and to be democratically engaged citizens. Fifteen Paths documents the journey of a disillusioned business professor who came to realize that in order to transcend the noise, we need more imaginative expressions and fewer argumentative ones.
David Weitzner sought the counsel of 14 iconoclastic artists, including Lee Ranaldo (Sonic Youth), Jeff Coffin (Dave Matthews Band), Mike Mignola (Hellboy), Lydia Lunch, and Del the Funky Homosapien. The audiobook offers 15 concrete courses of action to reimagine a socially engaged life and an afterword documenting the surprising outcome of the author's personal journey.
Transform your leadership with powerful lessons from the front line.
Leading on the Frontline brings humanitarian leadership into the boardroom, giving business leaders a powerful lesson in engagement, motivation, inspiration, and innovation. Drawing upon a lifetime of humanitarian work in some of the world's most difficult places, author Linda Cruse shares stories from the front line that illustrate how to dig deep, inspire, thrive, and more.
Business leaders work on a different type of front line - one that is no less volatile, uncertain, complex, and ambiguous - and the ability to deal effectively with the unexpected sets great leaders apart from the herd. Tap into your own intuition, compassion and courage; keep composure under pressure; align vision with strategic goals; exercise mental toughness - these skills are required in the aftermath of a tsunami in Thailand or a landslide in Nepal, and in business, they propel good people to great feats of leadership.
This audiobook presents extraordinary stories of extraordinary people who confront the best and worst of humanity every day. These people accomplish big things with few resources, prioritize progress over personal comfort, and prevail over seemingly impossible odds. Their lessons contain multitudes for those who aspire to be great leaders - and the very best version of themselves.
Forget what you know about the world of work
You crave feedback. Your organization's culture is the key to its success. Strategic planning is essential. Your competencies should be measured and your weaknesses shored up. Leadership is a thing.
These may sound like basic truths of our work lives today. But actually, they're lies. As strengths guru and bestselling author Marcus Buckingham and Cisco Leadership and Team Intelligence head Ashley Goodall show in this provocative, inspiring book, there are some big lies--distortions, faulty assumptions, wrong thinking--that we encounter every time we show up for work. Nine lies, to be exact. They cause dysfunction and frustration, ultimately resulting in workplaces that are a pale shadow of what they could be.
But there are those who can get past the lies and discover what's real. These freethinking leaders recognize the power and beauty of our individual uniqueness. They know that emergent patterns are more valuable than received wisdom and that evidence is more powerful than dogma.
With engaging stories and incisive analysis, the authors reveal the essential truths that such freethinking leaders will recognize immediately: that it is the strength and cohesiveness of your team, not your company's culture, that matter most; that we should focus less on top-down planning and more on giving our people reliable, real-time intelligence; that rather than trying to align people's goals we should strive to align people's sense of purpose and meaning; that people don't want constant feedback, they want helpful attention.
This is the real world of work, as it is and as it should be. Nine Lies About Work reveals the few core truths that will help you show just how good you are to those who truly rely on you.
The issues and arguments surrounding school choice are sometimes hijacked to make political points about government control, democratic ideals, the public good, and privatization. In this volume in the MIT Press Essential Knowledge series, David Garcia avoids partisan arguments to offer an accessible, objective, and comprehensive guide to school choice. He first outlines the different types of school choice, including home schooling, private schools, freedom-of-choice plans, magnet schools, charter schools, vouchers, and education savings accounts. Two themes emerge as particularly resonant in the American school choice debate: the long history of school desegregation, and debates over the roles and responsibilities of government. Is education a public good, for the collective benefit of society, or a private good, to benefit the individual?
Garcia describes and evaluates the major arguments supporting school choice policies: the elimination of government bureaucracies, the introduction of competition into education through market forces, the promotion of parental choice, and the casting of school choice as a civil right. He examines the research on the effects of school choice and summarizes general trends. Finally, he considers how school choice policies are likely to evolve.
Spaceflight is one of the greatest human achievements of the 20th century. The Soviets launched Sputnik, the first satellite, in 1957; less than 12 years later, the American Apollo astronauts landed on the moon.
Michael Neufeld explains that "the space program" should not be equated only with human spaceflight. Since the 1960s, unmanned military and commercial spacecraft have been orbiting near the Earth, and robotic deep-space explorers have sent back stunning images of faraway planets. Neufeld begins with the origins of space ideas and the discovery that rocketry could be used for spaceflight. He then discusses the Soviet-US Cold War space race and reminds us that NASA resisted adding female astronauts even after the Soviets sent the first female cosmonaut into orbit. He analyzes the two rationales for the Apollo program: prestige and scientific discovery (this last something of an afterthought). He describes the internationalization and privatization of human spaceflight after the Cold War, the cultural influence of space science fiction, including Star Trek and Star Wars, space tourism for the ultrarich, and the popular desire to go into space.
Whether we become a multiplanet species, as some predict, or continue to call Earth home, this audiobook offers a useful primer.
The Lean Leader: A Personal Journey of Transformationuses a compelling novel format to tackle the nuts and bolts of leading a Lean transformation. Listeners follow along as the characters face real crises and what seem to be unreasonable deadlines. As the story progresses, listeners will see how the main character, Don, and his colleagues transform from being "command and control" autocrats - those who make decisions and bark orders - to more Socratic coaches and mentors.
As Don and his staff come to realize that the folks they employ are the real experts in the processes they control, you will learn why it behooves you to do more asking than telling. You will come to realize that a leader's greatest skill must be in coaching great performance from their people. You will also witness the difference between managing and leading.
After finishing this audiobook, you will understand why it's so important to shed the decision-making tasks that have cluttered your days and how to delegate those decisions to employees who are closer to the action. You will learn how important it is to look over the horizon to identify upcoming challenges, define and communicate new courses of action, and compel others to follow. Most importantly, you will learn exactly what it takes to lead a Lean organization that thrives socially as well as financially.
Through the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourage everyone to contribute. You must go above and beyond in order to get ahead.
An advisor to many of today's most successful wealth creators explains how to align your values with your wealth, including the ways in which it is earned, managed, and spent, to maximize both wealth and personal fulfillment.
Money is something most people fantasize about: If only financial independence became a reality, then life would be easier and more fulfilling. While everyone has heard that "money won't buy happiness", however, the explosion of wealth creation around the globe would suggest that wealth remains a sought-after commodity.
The Wealth Creator's Playbook is the go-to guide for individuals who are chasing financial success and all the richness of a deeply fulfilling life. Wealth is undoubtedly a gift that involves practical, psychological, and spiritual stewardship. It also comes with unexpected challenges: isolation, relationship challenges, and a lack of purpose are often by-products of achieving financial success. Wealth creators desperately need advice they can trust to manage the unanticipated consequences of money. This audiobook bridges these two worlds - money and life - drawing on wisdom from John Christianson's 25 years of experience advising some of the most successful wealth creators in the country. The Wealth Creator's Playbook is a guide for a richer life in all senses of the word.
Actionable, practical CFO training for the Family Chief Financial Officer
Family Inc. is not just a personal finance book; it is a "how to" guide for achieving financial security. By borrowing time tested principles used in business and applying them to family financial planning, Family Inc. provides a powerful framework for navigating all of life's big financial decisions. You will learn how to think strategically as the Family Chief Financial Officer; how to make investments in education and yourself to benefit your career; how to manage your hard-earned money to make it work for you; how to use financial products like insurance, investments, and debt; how to think like an entrepreneur; how to achieve peace of mind in retirement; and how to teach your family these important life skills.
Every family needs a CFO to navigate the "financial game of life", and the principles of corporate finance apply from the boardroom to the living room. Family Inc. delivers practical, actionable advice in the form of CFO training to help you plot a real-world family financial plan.
Designed as both a companion piece to the author's previous book, The Power of Understanding People, and a stand-alone work, The Power of Understanding Yourselfprovides listeners with a blueprint for examining their true purpose and approach to life and a map for achieving greater personal happiness, professional success, and self-awareness.
It explores personal attributes related to interactive style, diving deeper into the concepts from the author's previous book, provides exercises for exploring how to connect your current life status to a desired future state, and encourages listeners to engage in a deep exploration of their core values, beliefs, mission, and vision to become their best self.
The Power of Understanding Yourself is an empowering tool to help you find your best possible self and flourish.
The use of 3-D printing - digitally controlled additive manufacturing - is growing rapidly. Consumer models of 3-D printers allow people to fabricate small plastic objects, from cabinet knobs to wedding cake toppers. Industrial uses are becoming widespread, as businesses use the technology to fabricate prototypes, spare parts, custom-fitted prosthetics, and other plastic or metal items, often at lower cost and with greater efficiency than standard manufacturing. In this volume in the MIT Press Essential Knowledge series, John Jordan offers an accessible introduction to 3-D printing.
Jordan outlines the stages of 3-D printing, from idea to software model to a printable file that slices the planned object into printable layers to the finished object itself. He describes additive technologies, consumer 3-D printing in homes and schools, mass customization, and industrial uses. He considers the possible unintended consequences of 3-D printing on jobs, as companies scramble to find employees with an uncommon skill set; on business models and supply chains, as manufacturing is decentralized; and on patent law, as machines can be programmed to copy protected property. Finally, Jordan looks at new and emerging uses, including bioprinting, building construction, and micromachines.
The burning of fossil fuels releases carbon dioxide (CO2), and these CO2 emissions are a major driver of climate change. Carbon capture offers a path to climate change mitigation that has received relatively little attention. In this volume in the MIT Press Essential Knowledge series, Howard Herzog offers a concise guide to carbon capture, covering basic information as well as the larger context of climate technology and policy.
Carbon capture, or carbon dioxide capture and storage (CCS), refers to a suite of technologies that reduce CO2 emissions by "capturing" CO2 before it is released into the atmosphere and then transporting it to where it will be stored or used. It is the only climate change mitigation technique that deals directly with fossil fuels rather than providing alternatives to them.
Herzog, a pioneer in carbon-capture research, begins by discussing the fundamentals of climate change and how carbon capture can be one of the solutions. He explains capture and storage technologies, including chemical scrubbing and the injection of CO2 deep underground. He reports on current efforts to deploy CCS at factories and power plants and attempts to capture CO2 from the air itself. Finally, he explores the policies and politics in play around CCS and argues for elevating carbon capture in the policy agenda.
An accessible, nontechnical overview of active touch sensing, from sensory receptors in the skin to tactile surfaces on flat-screen displays.
Haptics, or haptic sensing, refers to the ability to identify and perceive objects through touch. This is active touch, involving exploration of an object with the hand rather than the passive sensing of a vibration or force on the skin. The development of new technologies, including prosthetic hands and tactile surfaces for flat screen displays, depends on our knowledge of haptics. In this volume in the MIT Press Essential Knowledge series, Lynette Jones offers an accessible overview of haptics, or active touch sensing, and its applications.
Jones explains that haptics involves integrating information from touch and kinesthesia - that is, information both from sensors in the skin and from sensors in muscles, tendons, and joints. The challenge for technology is to reproduce in a virtual world some of the sensations associated with physical interactions with the environment.
Are you a business owner or executive thinking about selling a division, a subsidiary, or the entire company? Or are you thinking about how you may be able to grow your business by merging with or acquiring other companies? Or are you a student thinking about making a career in an industry related to mergers and acquisitions (M&A)?
In other words, if you are looking for a plain-language, no-nonsense guide about how mergers and acquisitions can affect your company and career, you've found your audiobook!
Mergers & Acquisitions for Dummies is your insider's handbook about the practice of buying and selling companies. It explains the entire M&A process step-by-step, introduces you to industry-specific terms and acronyms, details the documents used when buying or selling a company, discusses valuation techniques, reveals insights about how to finance deals, provides real-world examples of how to structure transactions and bridge valuation gaps between buyer and seller, and gives you the basic tools you will need to successfully close M&A transactions. Plus, you'll get expert advice on identifying and contacting potential M&A targets, performing due diligence, drafting the purchase agreement, and integrating new employees after the deal closes.
Manage your finances and enjoy your retirement
Retirement security is one of the most pressing social issues facing the world in the next 30 years—so if you’re approaching your golden years, it’s essential to have a secure financial future. Personal Finance in Your 50s All-in-One For Dummies provides targeted financial advice and assists soon-to-be or established boomers with making informed decisions about how best to spend, invest, and protect their wealth while planning for the future.
Retirement is an exciting time … but it can also be scary if you’re not sure that you have your ducks in a row. This hands-on resource arms you with an arsenal of beginner to intermediate personal finance and estate planning techniques for everything from spending, saving, navigating insurance, managing medical costs, household expenses, and even employment.
With the help of this all-in-one resource, you’ll get a succinct framework and expert advice to help you make solid decisions and confidently plan for your future.
Create simple, engaging, and effective outputs that actually get results.
Billions of corporate dollars are spent every year on initiatives to help people succeed in their job, but much of it goes to waste. Across industries, people are scrambling to find what they need to grow and improve at work, and executives are left wondering why these initiatives aren't effective. Author Juliana Stancampiano has plumbed the depths of this massive disconnect with her team. With this audiobook, she bridges the gap.
Radical Outcomes is a blueprint for a new way of working. Instead of taking old methods and retrofitting them for new technology, Stancampiano unveils a collaborative, fast, and effective way of working that avoids randomness and organizational drag. The audiobook offers a new way of working - the future of the way people and teams will work together.
Find out how to create radical outcomes through high-performing teams - and get started today.
Communicate, congregate, and collaborate more effectively than ever.
Smart Teams will help your team to go beyond personal productivity to enhance team productivity. Building on the concepts presented in Smart Work, which focuses on personal productivity, this audiobook shows you how to turn unproductive team behaviors that create friction into "superproductive" behaviors that promote flow. Productivity is, at its core, a leadership issue - and this audiobook provides practical guidelines that help you build a culture where productivity thrives.
Working together can be a drag - literally. Email noise, unproductive meetings, and poorly organized projects can stifle creativity and disrupt everyone's workflow. But by creating team agreements that raise awareness of the negative impact of our behaviors, you build the desire and capability to change. This audiobook is packed with tips, guidelines, and expert insights for leaders and managers at any level.
People want their work to matter, they want to make an impact, and they want to do it all with a healthy work-life balance - productivity is the key to making it all happen. Smart Teams shows you how to implement the culture shift that will allow your team to flourish.