Betrayed by Work: Women’s Stories of Trauma, Healing and Hope After Being Fired

Emotionally, getting fired is one of life's most difficult experiences. When women get fired, it is often devastating, traumatic, and isolating. We experience a sudden powerlessness that can destroy our confidence and feelings of self-worth. We grieve. We feel broken. It affects our self-esteem, our financial well-being, our professional identity, and our ability to look for other work - in short, it affects our entire way of life. How, then, does a woman navigate the emotional impact of this event? With other women.

You are not alone. In Betrayed by Work, authors Julia Erickson, MBA, and Suzanne Vosburg, PhD, bear witness to the stories of women just like you - and just like them. This book shows how women lost their jobs, describes what happened to them immediately and in the aftermath, validates women's feelings about being fired, and offers a source of hope and companionship to those of us coping with either our own job loss or the sudden job loss of someone we know or love. In listening to this book, discover: true stories from women who are honest about how they were fired and what they felt while being let go; key points to help process each story and apply its lesson to your own experience; and practical takeaways and suggestions to help you cope in the immediate aftermath of your job loss.

Failure Management: Malfunctions of Technologies, Organizations, and Society

Failures are a common phenomena in civilization. Things fail and society responds, often very slowly, sometimes inappropriately. What kinds of things go wrong? Why do they go wrong? How do people and organizations react to failures, and what are the best ways to react?

William B. Rouse takes an analytic approach to these questions and addresses 18 well-known cases of high-consequence failures. He employs a multi-level framework to integrate findings across the case studies, and, in turn, uses these to outline a conceptual approach to integrated failure management. Though diverse in their causes and outcomes, his analysis shows that the conceptual design of an integrated approach to failure management can encompass each of the case studies, all of which would have benefitted from the same conceptual decision support architecture. This enables cross-cutting system design principles and practices, assuring that failure management in every new domain and context need not start with a blank slate.

From the Bench to the Boardroom: My Journey from Underdog Athlete to Turnaround CEO

An inspirational, motivational book that chronicles Michael MacDonald's transformation from a scholarship player at Rutgers' high-level Division I basketball program to a highly successful executive at Xerox and then chairman and CEO of Medifast.

Information Technology Law, 4th Edition: The Law and Society

Information Technology Law is the ideal companion for a course of study on IT law and the ways in which it is evolving in response to rapid technological and social change.

The fourth edition of this groundbreaking textbook develops its unique examination of the legal processes and their relationship to the modern "information society". Charting the development of the rapid digitization of society and its impact on established legal principles, Murray examines the challenges faced with enthusiasm and clarity. Following a clearly defined part structure, the book begins by defining the information society and discussing how it may be regulated, before moving on to explore issues of internet governance, privacy and surveillance, intellectual property and rights, and commerce within the digital sphere.

Comprehensive and engaging, Information Technology Law takes an original and thought-provoking approach to examining this fast-moving area of law in context.

Lead with Hospitality: Be Human. Emotionally Connect. Serve Selflessly.

Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. In Lead with Hospitality, Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry, such as: how making people feel welcome fosters loyalty and keeps workers engaged with an organization's purpose; how serving people with empathy and compassion sparks workers' highest productivity; how making people feel comfortable encourages exploration, curiosity, and discovery while inviting everyone to lean into their creativity; and how making people feel significant drives them to deliver their best work. He also shares specific, practical steps you can take to put these principles into action. 

Scott shows how to connect, serve, engage, coach, and inspire your peers, teams, and even your own leaders. Lead with Hospitality is a call to action to connect with people on a human level which ultimately inspires teams, organizations, and companies to go to the next level.

The Five Tool Negotiator: The Complete Guide to Bargaining Success

The Five Tool Negotiator stands apart in a category saturated with breezy, self-help volumes as a highly researched must-have for anyone looking to improve their bargaining skills. Nationally renowned UCLA law professor Russell Korobkin distills insights drawn from his decades of studying and teaching the keys to successful negotiations into five simple-yet-sophisticated strategies: Bargaining Zone Analysis, Persuasion, Deal Design, Power, and Fairness Norms.

Incorporating lively anecdotes and fascinating social science experiments, Korobkin brings to life concepts from the disparate fields of psychology, economics, and game theory. Designed for use at both the flea market and in the C-suite, this game-changing, universal approach provides a formula that a savvy listener can implement immediately. Throughout the book, Korobkin also meticulously explains how to answer questions that arise in every negotiation, including: Should you make the first offer or let the other side go first?; What makes some proposals seem more fair than others?; and How do you decide whether to accept an offer, reject it, or make a counteroffer?

Listeners will come away with a roadmap to becoming a truly complete negotiator, able to understand bargaining as both a strategic and social activity.

Trading at the Speed of Light: How Ultrafast Algorithms Are Transforming Financial Markets

In today's financial markets, trading floors on which brokers buy and sell shares face-to-face have increasingly been replaced by lightning-fast electronic systems that use algorithms to execute astounding volumes of transactions. Trading at the Speed of Light tells the story of this epic transformation. Donald MacKenzie shows how in the 1990s, a new approach to trading - automated high-frequency trading or HFT - began and then spread throughout the world. HFT has brought new efficiency to global trading, but has also created an unrelenting race for speed, leading to a systematic, subterranean battle among HFT algorithms.

In HFT, time is measured in nanoseconds (billionths of a second), and in a nanosecond the fastest possible signal - light in a vacuum - can travel only 30 centimeters, or roughly a foot. That makes HFT exquisitely sensitive to the length and transmission capacity of the cables connecting computer servers to the exchanges' systems and to the location of the microwave towers that carry signals between computer datacenters. Drawing from more than 300 interviews with high-frequency traders, the people who supply them with technological and communication capabilities, exchange staff, regulators, and many others, MacKenzie reveals the extraordinary efforts expended to speed up every aspect of trading.

What Happens in Tomorrow World?: A Modern-Day Fable About Navigating Uncertainty

What Happens in Tomorrow World? tells the story of Opti, Pessi, Chill, and Sage - four prizes found in a traditional arcade claw machine game, and what happens when one special player, Cayla "Catch" Alltoys, plays their game.

As Catch maneuvers the claw over, down, and around them, the four prizes face their own crisis - the possibility of what will happen when they are removed from their safe environment and thrust into the unknown "real" world. Each prize reacts in one of the four typical responses most people have to facing uncertain situations. And it is through those reactions, and subsequent actions, that they - and we - learn how our own responses to uncertainty can either help or harm ourselves, those around us, and society as a whole.

An urgently needed guide for managing the anxiety and ambiguity in our daily lives, this book will help listeners thrive in challenging situations. Through this memorable story, you'll learn: how to embrace uncertainty in all parts of life; why no single response to uncertainty works for every situation; how various personality types typically respond differently to uncertainty; why it's crucial to resist responding negatively to uncertainty; and why it's important to take action, no matter how uncertain you feel.

Work Smart Now: How to Jump Start Productivity, Empower Employees, and Achieve More

There's a precise moment that falls between working enough hours to be productive and working too many hours, yielding a diminishing marginal return. The difference between the person able to master this, and most Americans that fail miserably at it, is quality of life! If one continues to work past this moment, a negative return will ensue, and that negative return produces guilt. It lowers the amount of time for recreational activities and spending time with family.

An alarming 39 percent of workers in high-tech companies believe they are depressed, as reported by PC Magazine in December 2018. Seventy-two percent of people who have daily stress and anxiety say it interferes with their lives - anxiety and stress alone have reduced productivity by 56 percent. More than 80 percent of people have experienced some form of anxiety, stress, or depression in the workplace. People are spending more time at work than at home or with their loved ones; or, if they are at home, they are working. They are always "on".

Previous generations used to say, "Work harder," but we've now learned we must "work smarter." Polak has practiced and tested his methods in hundreds of opportunities and has been paid millions by the largest corporations in the world to share these tools. He feels that every individual and business should have these tools, and will share them with us here.

Don't Quit Your Day Job!: What You Need to Know Before You Go in Business So You Can Stay in Business

Larry Winget often says people have been sold an old bag of "hooey" about what it takes to be successful in business. Forget passion, motivation, "loving what you do", etc. Those things matter, but only a little. What really matters is finding a problem and solving it, serving your customer better than the competition, knowing how to sell, and managing your time, resources, and employees.

Don't Quit Your Day Job! is a must-listen conversation between Larry Winget and Dan Strutzel. You will not only be asked the tough questions, you'll get the answers in this book. Questions like: Is your business necessary? What problem does it solve? What need does it fill? What tangible benefit will the customer receive? What should I charge? What gives you the right to be in business?

You will learn how to: hire and fire; manage employees according to the core values of honesty, integrity, and more; serve your customer the way they want to be served; sell (no skill is more important); become impossible to say no to; create value in the mind of the customer; and "Circle the Wagons" and defend yourself and your business when it all goes to Hell. This book is a short course in business preparation and business survival. It's the handbook you need before you quit your day job!

Choosing Courage: The Everyday Guide to Being Brave at Work

An inspirational, practical, and research-based guide for embracing risk and making a powerful impact at work.

Have you ever wanted to disagree with your boss in a meeting? Speak up about your company's lack of diversity or unequal pay practices? Make a tough decision that you know will be unpopular? 

We all have opportunities to be courageous at work. But since courage requires risk - to our reputations, our social standing, and, in some cases, our jobs - we often fail to act, which leaves us feeling powerless and regretful for not doing what we know is right. There's a better way to work and live - and Choosing Courage provides the moral imperative and research-based tactics to help you make better use of your courageous instincts at work. 

Doing for courage what Angela Duckworth has done for grit and Brene Brown for vulnerability, Jim Detert, the world's foremost expert on workplace courage, explains that courage isn't a character trait that only a few possess; it's a virtue developed through practice. And, with the right attitude and approach, you can learn to hone it like any other skill and incorporate it into your everyday life.

HBR's 10 Must Reads on Lifelong Learning: HBR's 10 Must Reads Series

Create and sustain a learning culture. 

The ever-increasing pace of change in today's organizations requires us all to understand and quickly adapt to constant shifts in the way our companies operate and how work gets done. Developing your own and your team's learning agility will keep your skills fresh, and help you stay flexible, grow from mistakes, and successfully respond to unexpected challenges. 

We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you and your organization create a supportive learning environment, develop flexible learning processes and practices, and reinforce a growth mindset and behavior. 

This book will inspire you to: acquire skills and knowledge quickly; solicit constructive feedback as you try out new approaches; cultivate relentless curiosity; build an intellectually diverse network; learn from failure; build learning opportunities into daily job activities for yourself and your team; model the behaviors you'd like your team to adopt; and stay relevant.

Leading from the Middle: A Playbook for Managers to Influence Up, Down, and Across the Organization

The definitive playbook for driving impact as a middle manager

Leading from the Middle delivers an insightful and practical guide for the backbone of an organization: those who have a boss and are a boss and must lead from the messy middle. Accomplished author and former P&G executive Scott Mautz walks listeners through the unique challenges facing these managers, and the mindset and skill set necessary for managing up and down and influencing what happens across the organization. 

You'll learn the winning mindset of the best middle managers, how to develop the most important skills necessary for managing from the middle, how to create your personal Middle Action Plan (MAP), and effectively influence: 

  • Up the chain of command, to your boss and those above them
  • Down, to your direct reports and teams who report to you
  • Laterally, to peers and teams you have no formal authority over

Anyone in an organization who reports to someone and has someone reporting to them must lead from the middle. They are the most important group in an organization and have a unique opportunity to drive impact. Leading from the Middle explains how.

The Business of Belonging: How to Make Community your Competitive Advantage

Your business problems are community problems. Solve them and scale with help from the leader in the field.

The world's most successful businesses leaders understand that creating a shared social identity around their products and services is the most efficient path to scaling revenue, differentiating products, promoting customer success and retention, and seizing category ownership. The Business of Belonging: How to Make Community Your Competitive Advantage is the definitive playbook for doing just that. CMX founder David Spinks offers step-by-step advice for creating community strategy, aligning it with your business objectives, and launching and managing a community of end users that will be your best marketer, salesperson, customer service provider, and evangelist.

The Business of Belonging tackles topics like: the SPACES and the six key drivers of community success: Support, Product, Acquisition, Contribution, Engagement, and Success; how to measure the ROI of community initiatives and outcomes; the anatomy, lifecycle, and member journey of a business community; and designing, facilitating, and moderating shared spaces for your community members. For leaders driving the bottom line and community professionals alike, The Business of Belonging is the definitive resource for making community a priority.

The Inglorious Years: The Collapse of the Industrial Order and the Rise of Digital Society

In the revolutionary excitement of the 1960s, young people around the world called for a radical shift away from the old industrial order, imagining a future of technological liberation and unfettered prosperity. Industrial society did collapse, and a digital economy has risen to take its place, yet many are left feeling marginalized and deprived of the possibility of a better life. The Inglorious Years explores the many ways we have been let down by the rising tide of technology, showing how our new interconnectivity is not fulfilling its promise.

In this revelatory book, economist Daniel Cohen describes how today's postindustrial society is transforming us all into sequences of data that can be manipulated by algorithms from anywhere on the planet. As yesterday's assembly line was replaced by working online, the leftist protests of the 1960s have given way to angry protests by the populist right. Cohen demonstrates how the digital economy creates the same mix of promises and disappointments as the old industrial order, and how it revives questions about society that are as relevant to us today as they were to the ancients.

Brilliant and provocative, The Inglorious Years discusses what the new digital society holds in store for us, and reveals how can we once again regain control of our lives.

Trajectory: Startup: Ideation to Product/Market Fit - A Handbook for Founders and Anyone Supporting Them

People often spend years on working on startup ideas that fail - and they could have known long before, had they asked the hard questions earlier. Five-time tech founder Dave Parker has been there, and in Trajectory: Startup he offers a path to get you from ideation to launch and revenue in just six months.

With a track record of starting companies from scratch, raising both angel and venture capital, and participating in eight exits as founder, operator, and board member, Parker's experience is practical and actionable. Having sold three of his own startups and closed two, Parker learned just as much from his failures as from his successes, and he brings this wit and wisdom into his writing in a transparent way. Parker shares advice on: what makes a good idea that makes money; recruiting and working with cofounders; asking customers what product they want (customer development); how to build a tech product even as a non-tech founder; and how to get out of your head, ship a product, and make your first sale.

Trajectory: Startup removes the mystery from the startup process and outlines a roadmap of tasks and timeframes, with monthly milestones and resources. This pre-accelerator program will help you get the momentum you need.

Undisruptable: A Mindset of Permanent Reinvention for Individuals, Organisations and Life

In our world of incessant change, we are all threatened by volatility, uncertainty, complexity, and ambiguity-at the individual and organizational levels. Undisruptable will give you a new lens through which to consider change as an opportunity rather than an obstacle. You'll be inspired to consider the big questions of today: What does the future hold? What does the exponential growth of technology mean for the world of work? What does a changing job market mean for future generations? What do waves of disruption mean for business leaders? Society is evolving at breakneck speed. What does this mean for all of us? Listen to Undisruptable to bridge the chaos and build the resilience you need to move forward. 

The first step to becoming undisputable is to realize that evolution is a natural part of life, and nature provides many examples. Undisruptable will help you to: understand the principles of change, overcome the barriers to change, see change as an opportunity and not an obstacle, and utilize simple frameworks and examples to guide you on your transformation.

By the end of this book, you will have the essential tools and techniques to foster a reinvention mindset that will help you and your organization to become Undisruptable.

Create Amazing: Turning Your Employees into Owners for Explosive Growth

There are more than 10,000,000 employee owners in America today. The results of employees owning a piece of the pie has been proven throughout American history, even before ESOPs became IRS law in 1974. Employees with even a small capital interest in their firms' successes are more likely to stay, have greater loyalty and pride, are willing to work hard, and make more suggestions for improvement. 

Economic injustice caused by wealth disparity is quickly becoming the hottest debated topic in America. Employee ownership is not the only answer for economic justice, but it can be a critical puzzle piece for tens of millions of Americans where the current inherent disadvantage of circumstance stands in their way.

Create Amazing demonstrates how ownership can provide the ultimate competitive advantage to a growing company - and the nation. Greg Graves, who operated one of the most successful ESOPs in American history, shares: the history of employee ownership in America and the principles of its purpose; why employee ownership is a viable solution fiscally and futuristically; what an ESOP is, what it does, and what's happening in Washington, DC, to promote this model; how ESOPs work, and how they're structured legally, fiduciarily, and financially; and the impact of ESOPs on America and on employee owners personally.

Customer Data Platforms: Use People Data to Transform the Future of Marketing Engagement

Marketers are faced with a stark and challenging dilemma: Customers demand deep personalization, but they are increasingly leery of offering the type of personal data required to make it happen. As a solution to this problem, customer data platforms have come to the fore, offering companies a way to capture, unify, activate, and analyze customer data. CDPs are the hottest marketing technology around today, but are they worthy of the hype? Customer Data Platforms takes a deep dive into everything CDP, so you can learn how to steer your firm toward the future of personalization. 

Over the years, many of us have built byzantine "stacks" of various marketing and advertising technology in an attempt to deliver the fabled "right person, right message, right time" experience. This can lead to siloed systems, disconnected processes, and legacy technical debt. CDPs offer a way to simplify the stack and deliver a balanced and engaging customer experience. Customer Data Platforms breaks down the fundamentals, including how to understand the problems of managing customer data; understand what CDPs are and what they do (and don't do); organize and harmonize customer data for use in marketing; build a safe, compliant first-party data asset that your brand can use as fuel; and more.

Digital Business Transformation: How Established Companies Sustain Competitive Advantage from Now to Next

Fuel your business's transition into the digital age with this insightful and comprehensive resource.

Digital Business Transformation: How Established Companies Sustain Competitive Advantage from Now to Next offers listeners a framework for digital business transformation. Written by Nigel Vaz, the acclaimed CEO of Publicis Sapient, a global digital business transformation company, Digital Business Transformation delivers practical advice and approachable strategies to help businesses realize their digital potential.

Digital Business Transformation provides listeners with examples of the challenges faced by global organizations and the strategies they used to overcome them. The book also includes discussions of: how to decide whether to defend, differentiate, or disrupt your organization to meet digital challenges; how to deconstruct decision-making throughout all levels of your organization; and how to combine strategy, product, experience, engineering, and data to produce digital results. Perfect for anyone in a leadership position in a modern organization, particularly those who find themselves responsible for transformation-related decisions, Digital Business Transformation delivers a message that begs to be heard by everyone who hopes to help their organization meet the challenges of a changing world.

Intentional Mindset: Developing Mental Toughness and a Killer Instinct

Some people seem to be born with a mental makeup that predestines them for success. But anyone can master their mindset. Dave Anderson shows you how.

The author of 15 books and host of the popular podcast The Game Changer Life, Dave's guidance has impacted readers and listeners in more than 145 countries. Now, he shares a unique blueprint for developing the mindset you need to succeed, presenting foundational strategies for intentionally developing and strengthening what he calls the ACCREDITED traits: attitude, competitiveness, character, rigor, effort, discipline, intelligence, tenacity, energy, and drive. 

Throughout the book, listeners will follow the progress of three "case studies". The frustrations, progress, and victories of "Fred". "Frank". and "Frances" will replace the sterile or academic approach so common in personal development books with a more accessible, personal, and actionable experience. What's more, Anderson provides an optional 70-day follow-up course to integrate the book's lessons into one's daily routine and accelerate results. All materials for this course, including a downloadable workbook and 70 supporting videos - one for each day - are provided at no cost at

Rebellion, Rascals, and Revenue: Tax Follies and Wisdom Through the Ages

Governments have always struggled to tax in ways that are effective and tolerably fair. Sometimes they fail grotesquely, as when, in 1898, the British ignited a rebellion in Sierra Leone by imposing a tax on huts - and, in repressing it, ended up burning the very huts they intended to tax. Sometimes they succeed astonishingly, as when, in 18th-century Britain, a cut in the tax on tea massively increased revenue. In this entertaining book, two leading authorities on taxation, Michael Keen and Joel Slemrod, provide a fascinating and informative tour through these and many other episodes in tax history, both preposterous and dramatic - from the plundering described by Herodotus and an Incan tax payable in lice to the (misremembered) Boston Tea Party and the scandals of the Panama Papers. Along the way, listeners meet a colorful cast of tax rascals, and even a few tax heroes. 

While it is hard to fathom the inspiration behind such taxes as one on ships that tended to make them sink, Keen and Slemrod show that yesterday's tax systems have more in common with ours than we may think. Georgian England's window tax now seems quaint, but was an ingenious way of judging wealth unobtrusively. And Tsar Peter the Great's tax on beards aimed to induce the nobility to shave, much like today's carbon taxes aim to slow global warming.

Scaling Conversations: How Leaders Access the Full Potential of People

Find out what your customers and employees are really thinking with this indispensable resource

Scaling Conversations: How Leaders Access the Full Potential of People delivers invaluable strategies for how leaders can make their communications more inclusive and access the voices of those employees who rarely feel empowered to speak up. As constituent numbers scale, leaders have traditionally struggled to make communications a conversation with the entire organization, settling instead for small focus groups, talking at people in town halls, and delivering surveys after the fact. The result is exclusive, narrow decision-making that disengages and under-utilizes talent and human capital. And now, as the remote environment grows, the challenge and imperative for engaging conversations on a wider scale is even greater.     

Scaling Conversations provides the solution. Having led a remote team for over a decade and having worked with thousands of leaders across North America, Dave MacLeod teaches you how to: scale your business by listening to the voices that really matter; access and maximize the human capital in your organization; make decisions that create unity and move the group forward; and decrease employee turnover caused by poor communication.

What Your Customer Wants and Can’t Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics

This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book.

Behavioral economics is the future of brands and business. Unlocked goes beyond an academic understanding of behavioral economics and into practical application, showing how real businesses and business professionals can use science to make their companies better. In this book, business owner, consultant, and behavioral economics expert Melina Palmer helps leaders like you use the psychology of the consumer, innovation, and truly impactful branding to reach real, bottom-line benefits. 

Discover information and tools you can actually use to influence consumers. Go beyond data science for business. With behavioral economics, you can learn how your brain works to become a better leader - and how your customer's brain works to creatively and effectively market your brand. Unlocked provides real-world examples that bring a concept to life and make it stick; ideas to help you with problem solving for your business; and ways to hack your brain into coming up with innovative programs, products, and initiatives.

Advice for Working Moms: HBR Working Parents Series

Governments have always struggled to tax in ways that are effective and tolerably fair. Sometimes they fail grotesquely, as when, in 1898, the British ignited a rebellion in Sierra Leone by imposing a tax on huts - and, in repressing it, ended up burning the very huts they intended to tax. Sometimes they succeed astonishingly, as when, in 18th-century Britain, a cut in the tax on tea massively increased revenue. In this entertaining book, two leading authorities on taxation, Michael Keen and Joel Slemrod, provide a fascinating and informative tour through these and many other episodes in tax history, both preposterous and dramatic - from the plundering described by Herodotus and an Incan tax payable in lice to the (misremembered) Boston Tea Party and the scandals of the Panama Papers. Along the way, listeners meet a colorful cast of tax rascals, and even a few tax heroes. 

While it is hard to fathom the inspiration behind such taxes as one on ships that tended to make them sink, Keen and Slemrod show that yesterday's tax systems have more in common with ours than we may think. Georgian England's window tax now seems quaint, but was an ingenious way of judging wealth unobtrusively. And Tsar Peter the Great's tax on beards aimed to induce the nobility to shave, much like today's carbon taxes aim to slow global warming.