Authentic Diversity: How to Change the Workplace for Good

The nation has transformed. The calls for racial equity are loud and insistent and they are now being listened to. And yet, companies across the country are still far behind when it comes to equity in the workplace. For decades, we've heard variations on the same theme on how to increase diversity and inclusion and we have still not moved. If we want equity to matter inside and outside the workplace, if we want to be real allies for change, then we need a new approach. We need to stop following trends. We need to lead change.

In Authentic Diversity, culture change expert and diversity speaker Michelle Silverthorn explains how to transform diversity and inclusion from mere lip service into the very heart of leadership. Following the journey of a Black woman in the workplace, leaders learn the old rules of diversity that keep failing her and millions like her again and again, and the new rules they must put in place to make success a reality for everyone. A millennial, immigrant, and Black woman in America, Michelle will show you how to lead a space centered on equity, allyship, and inclusion and how together we can build a new organization, and nation, centered on justice.

Building a Wellness Business That Lasts: How to Make a Great Living Doing What You Love

Start and grow a durable business in the rapidly growing wellness industry!

Wellness has become one of the largest and most important business opportunities of our age, fueled by massive societal trends, rapid technology innovations, and hundreds of thousands of wellness business entrepreneurs. It is these independent teachers, trainers, and therapists and studio, gym, spa, and salon owners who transforming shopping malls and downtown districts with wellness experiences that help hundreds of millions of people live healthier, happier lives.

Whether your goal is to open a neighborhood wellness business, work independently from home, or launch the next highly successful wellness brand, Building a Wellness Business That Lasts: How to Make a Great Living Doing What You Love is your definitive guide. This book will teach you how to translate your passion for wellness into a compelling business vision, weave that vision into an effective business plan, and leverage the latest technologies to accelerate your growth.

Catch of the Decade: How to Launch, Build and Sell a Digital Business

In Catch of the Decade, two of Australia's most successful online superstars reveal how they've built, launched, merged, and sold some of the most disruptive businesses in Australia today: Catch, Scoopon, Menulog, and Luxury Escapes. This book contains little-known secrets and strategies that will help you shorten your learning curve, avoid mistakes, and bring your business dream alive. 

The wisdom revealed in this book is hard won: brothers Gabby and Hezi Leibovich started with no money and no connections, turned their drawbacks into assets, and came out on top. You'll learn how they rode the waves of entrepreneurialism and worked their way up.  

  • Learn proven tips to define, disrupt, and dominate a sector or industry 
  • Obtain hard-hitting, no-bull nuggets of wisdom in the areas of customer service, PR, buying and trading, engaging investors, and more. 
  • Hear market-tested strategies for building big brands, creating high-performing teams, and fostering a world-class entrepreneurial culture.

For the first time, the Leibovich brothers are telling their story, in their own words, and you'll learn how they got where they are today.

Joan Garry’s Guide to Nonprofit Leadership, 2nd Edition

As a champion for nonprofit leaders hell-bent on maximizing the impact of the nonprofit sector, Joan produced this second edition of Joan Garry's Guide to Nonprofit Leadership during COVID lockdown. She knew that board and staff leaders would need a guide come January 2021 to navigate a world where old rules no longer apply and a world that needs them now more than ever.

A very different time demanded a very different book. Certainly not different in style, Joan's new book is funny, inspiring, and filled with practical advice. Her voice is accessible, and you'll feel you are getting a pep talk from your biggest fan.

Drawing on her own experiences as a nonprofit ED, a board leader, a volunteer, and a donor, Joan shares her stories and introduces you to a host of new characters she has met since 2017. Board and staff leaders will see themselves in these folks - recognizing the mistakes and celebrating the successes.

In this new book, Joan will help you realize that "nonprofits are messy" - too many cooks, too few resources, and an abundance of passion - and tells you the way to find joy and privilege in that "mess".

Managing Your Career: HBR Working Parents Series

Move ahead in your career - without leaving your family behind.

What happens when you're no longer setting goals and chasing dreams that work for you alone? When the career choices you make have ripple effects on your family? Can you uproot your household for an overseas assignment even if it's a surefire path to promotion? How do you make time for your kids - or yourself - if you work more than one job?

These are some of the questions you ask yourself as you struggle to balance managing your career with managing your family. In Managing Your Career, experts provide answers to the challenges you face as a working parent, from negotiating a flexible schedule to overcoming the parenthood penalty whether you're taking time off, treading water, or reentering the workforce.

You'll learn to: assess the impact of downshifting on your career, your home life, and your identity; make time for professional development; communicate effectively with everyone, from your boss to your toddler; boost your impact and visibility, even with an erratic schedule; and build support systems to get you through rough patches at work and cope with childcare failures.

The Harvard Business Review Family Business Handbook: How to Build and Sustain a Successful, Enduring Enterprise (HBR Handbooks Series)

The one book you need to navigate the complex decisions and critical relationships necessary to create and sustain a healthy family business - and business family.

Though "family business" may sound like it refers only to mom-and-pop shops, businesses owned by families are among the most significant and numerous in the world. But surprisingly few resources exist to help navigate the unique challenges you face when you share the executive suite, tax returns, and holidays. How do you make the right decisions, critical to the long-term survival of any business, with the added challenge of having to do so within the context of a family?

This comprehensive handbook brings you sophisticated guidance and practical advice from family business experts Josh Baron and Rob Lachenauer. Based on their decades-long experience working closely with a wide range of family businesses around the world, the authors present proven methods and approaches.

The Spotify Play: How CEO and Founder Daniel Ek Beat Apple, Google, and Amazon in the Race for Audio Dominance

Steve Jobs tried to stop this moment from ever happening. Google and Microsoft made bids to preempt it. The music industry blocked it time and again. Yet, on a summer's eve in 2011, the whiz kid CEO of a Swedish start-up celebrated his company's US launch.

In the midst of the Apple-Android tech war and a music-label crusade against piracy and illegal downloading, Spotify redrew the battle lines, sent shockwaves through Silicon Valley, and got the hardline executives at Universal, Sony, and Warner to sign with its "free-mium" platform.

In The Spotify Play, Swedish investigative tech journalists Sven Carlsson and Jonas Leijonhufvud, who covered the company from its inception, draw upon hundreds of interviews, previously untapped sources, and in-depth reporting on figures like Mark Zuckerberg, Sean Parker, Steve Jobs, Taylor Swift, Jay-Z, Pony Ma Huateng, and Jimmy Iovine. They have captured the riveting David vs. Goliath story of a disruptive innovator who played the industry giants in a quest to revolutionize the consumption of sound, building today's largest online source of audio, with more than 50 million songs, one million-plus podcasts, and more than 300 million users.

You CAN Stop Stupid: Stopping Losses from Accidental and Malicious Actions

Around the world, users cost organizations billions of dollars due to simple errors and malicious actions. They believe that there is some deficiency in the users. In response, organizations believe that they have to improve their awareness efforts and make more secure users. This is like saying that coal mines should get healthier canaries. The reality is that it takes a multilayered approach that acknowledges that users will inevitably make mistakes or have malicious intent, and the failure is in not planning for that. It takes a holistic approach to assessing risk combined with technical defenses and countermeasures layered with a security culture and continuous improvement. Only with this kind of defense in depth can organizations hope to prevent the worst of the cybersecurity breaches and other user-initiated losses.

Using lessons from tested and proven disciplines like military kill-chain analysis, counterterrorism analysis, industrial safety programs, and more, Ira Winkler and Dr. Tracy Celaya's You CAN Stop Stupid provides a methodology to analyze potential losses and determine appropriate countermeasures to implement. 

Business technology and security professionals will benefit from the information provided by these two well-known and influential cybersecurity speakers and experts.

30 Days to a More Powerful Business Vocabulary: The 500 Words You Need to Transform Your Career and Your Life

Business is just like any sector or topic, with its own language, customs, codes, and terminologies. Different aspects of business can have their own distinctive terminology, which can also overlap. In 30 Days to a More Powerful Business Vocabulary, Dan presents over 500 words and short expressions from a variety of different business categories. Each section introduces approximately 25 words. Each of the words are initially presented in a story or conversation, so you can experience the correct context in which the words are used. Dan then discusses each word or phrase and its definition. Finally, he reinforces the word and its meaning with another example in a sentence. And of course, Dan has you make all of the words a part of your permanent vocabulary by using his 30-day learning program, based on well-known super-learning principles.

There are four sections on banking and finance, four on marketing, and four on negotiation. Other sections focus on sales, entrepreneurship, human resources, e-business, leadership, and an all-new section on remote learning!

As the world changes, language changes with it - and both are changing very fast. With 30 Days to a More Powerful Business Vocabulary, you'll keep pace with those changes and watch your career benefit as a result!

The Coffeehouse Investor's Ground Rules: Save, Invest, and Plan for a Life of Wealth and Happiness

Building off the framework of Schultheis' The Coffeehouse Investor philosophy, this book will instill the common man and woman with the confidence to take control over their long-term financial goals and journey toward financial freedom in retirement. The Coffeehouse Investor's Ground Rules encourages listeners to ignore stock market "rules" and "perfect portfolio" pursuits to focus on the only three essential components to long-term financial security: saving, investing, and planning. Each component will be further broken down and explained through topics such as:

 

  • How to save money with confidence
  • The benefit of saving a little
  • Why women should invest in their financial destiny
  • The problem with underestimating your own financial abilities

The Myth of Multitasking, 2nd Edition: How “Doing It All” Gets Nothing Done

Productivity and effective time management end with multitasking. The false idea that multitasking is productive has become even more prevalent and damaging to our productivity and well-being since the first edition of The Myth of Multitasking was published in 2008. In this revised and updated second edition, author and productivity expert Dave Crenshaw provides a solution for the chaos of distraction that multitasking creates - and a way to combat the temptation to constantly switch between tasks. 

Learn how to actually get things done. Dave Crenshaw takes the idea of multitasking as a productivity tool and smashes it to smithereens. But rather than leaving you with the burden of wading through the wreckage all by yourself, he shows you how to focus, move forward, and free up more time for what you value the most. 

In this new edition of The Myth of Multitasking, discover updated research on how and why multitasking doesn't work, along with easy, actionable steps to manage your life well and accomplish your dreams and goals. Fans of self-improvement books and time management books like IndistractableFree to Focus, or It Doesn't Have to Be Crazy at Work will love increasing productivity and personal success with The Myth of Multitasking, Second Edition.

Visualizing Is Realizing: What You See Is What You Get

Your belief determines your actions and your actions determine your results, but first you have to believe! 

By shifting your perspective, you can shift your thinking. When you do, the whole world improves including your business, your life, your relationships, your finances, and your health. You have the enormous power to visualize in order to realize your dreams, hopes, fervent prayers, and deepest desires. 

Learn how to overcome your fear, doubt, anxieties, and worries and build unstoppable self-confidence, self-esteem, and self-worth. Orchestrate an extraordinary life worth living and rise to unimaginable heights of success.

In Visualizing Is Realizing, discover how to: realize your destiny; know that the best will happen to and for you; fulfill your most exciting vision for what's possible; awaken to abundance, riches, and unlimited wealth; find the love of your life; develop leadership qualities; discover explosive blessings; and much more!

The Art of Selling Your Business: Winning Strategies & Secret Hacks for Exiting on Top

Punch above your weight class when selling your business.

Every owner must part with their business one day. Many will close their doors, realizing little for their life's work - while a select few will become fabulously wealthy.

The Art of Selling Your Business: Winning Strategies & Secret Hacks for Exiting on Top is the last in a trilogy of books by author John Warrillow on building value. The first, Built to Sell, encouraged small-business owners to begin thinking about their business as more than just a job. The Automatic Customer tagged recurring revenue as the core element in a valuable company and provided a blueprint for transforming almost any business into one with an ongoing annuity stream.

Warrillow completes the set with The Art of Selling Your Business. This essential guide to monetizing a business is based on interviews the author conducted on his podcast, Built to Sell Radio, with hundreds of successfully cashed-out founders.

Unstoppable: A 90-Day Plan to Biohack Your Mind and Body for Success, 2nd Edition

Unlock Your Potential. Become Unstoppable. 

Unable to overcome debilitating fatigue and depression, best-selling author and personal development expert Ben Angel set out on a 90-day mission to find and conquer the root of his rut. 

The result of his journey is Unstoppable, a highly revealing book where Ben gives you a look into the world of nootropics, wearable devices, and nutrition and delivers a guide to help you reduce stress, increase focus, improve physical performance, and eliminate your fears. You'll hear from world-leading biohackers, neuroscientists, doctors, and New York Times best-selling author Dave Asprey as Ben helps you: identify the seven triggers causing your brain fog; discover the key to better health, more energy, and a better mood; optimize your mental performance and feel more alert with six nootropics; form new behaviors and break old patterns (the real secret to your success); interrupt your stress response through breathing; align your biochemistry with your soul's purpose in three easy steps; and use progressive overload to become an upgraded version of yourself. 

Plus, gain access to the Unstoppable Assessment to discover your identity type, pinpoint your energy levels, and create a plan to break through your own limits and become unstoppable.

The Management Productivity Multipliers: Tools for Accountability, Leadership, and Productivity

In his work consulting to major corporations for more than 30 years, Gerald Kraines consistently hears that 60-70 percent of business organizations' potential effectiveness goes unrealized. He shares how to engage, align, and develop employees in order to leverage and encourage optimal performance and long-lasting results.

Filled with useful anecdotes and lively case studies, this book will help you increase your wisdom about colleagues, direct reports, and others, as well as yourself. You'll discover how to develop powerful, yet straightforward strategies for leading people more effectively; establish accountability leadership at every level of the organization that adds value; define and implement managerial practices that will fully use people's potential; and drive organizational change and create a culture of adaptive readiness.

Business leaders who follow the principles in this book can multiply their chance of success and win back unrealized potential. Accountability, leadership, organizational alignment, and human resource systems are the building blocks for creating productive organizations. Kraines shares clear examples on how to get each of them right and properly integrated into a cohesive whole.

Asking Questions the Sandler Way: Or: Good Question - Why Do You Ask?

When does the sales process really begin? Some say that sales starts at the very first "hello". Everything before that first critical opening word, these people say, is marketing; everything after that is sales. Others say that the real work of sales doesn't begin till the prospect first says, "No". "Otherwise", they insist, "it's just order-taking". 

Antonio Garrido's Asking Questions the Sandler Way rejects both of those answers. It holds that selling begins when you start asking good questions. This book is about asking the right questions, so that both the seller and the buyer discover the right solution as efficiently and as effectively as possible - even if they discover that the right solution right now is for the prospect to buy from the competition. Although that may be an unconventional selling standard, it's a powerful and extremely effective one. 

This book is about not looking, sounding, or thinking like the average salesperson. It's about keeping barriers down and communication lines open. It's about getting to the right solution, faster, more efficiently, and with less stress. It's about asking the right questions, in the right way, at the right time, for the right reason. It's about asking questions the Sandler way.

Becoming a Manager: How New Managers Master the Challenges of Leadership

In your career, there is one transition that stands out as the most crucial - going from individual contributor to competent manager. New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and control. Many fail to make the transition successfully. 

In this timeless, indispensable book, Harvard Business School professor and leadership guru Linda Hill traces the experiences of 19 new managers over the course of their first year in the role. She reveals the complexity of the transition, highlighting the expectations of these managers, their subordinates, and their superiors. We hear the new managers describe how they reframed their understanding of their roles and responsibilities, how they learned to build effective cross-functional work relationships, how and when they used individual and organizational resources, and how they learned to cope with the inevitable stresses of leadership. 

Hill vividly shows that becoming a manager is a profound psychological adjustment - a true transformation - as well as a continuous process of learning from experience. Becoming a Manager, a veritable treasury of essential leadership wisdom, is a book you will turn to again and again no matter where you are on your career journey.

Breaking Bad Habits: Defy Industry Norms and Reinvigorate Your Business

Have you ever wondered why most newspapers are so large? Or why management consultants work such long hours? Or why hotels still insist on having check-in desks? Ask anyone in these industries, and their answer will be the same: "That's the way we've always done it."

"Best practices" may be widespread, but that doesn't mean they're effective. In many instances the opposite is true: Best practices can be outdated, harmful, and a hindrance to innovation. These bad practices are all too common in organizations, and managers and executives can be blind to their pernicious effects. Since they've worked in the past or have been adopted with success by other firms, their purpose or effectiveness is rarely questioned. As a consequence, these practices spread and persist.

In Breaking Bad Habits, Freek Vermeulen, a strategist with a keen eye for the absurd, offers the tools to identify these practices and rid them from your organization. And, most of all, he presents a compelling case for how eliminating popular but outworn ideas, processes, and strategies can create new opportunities for innovation and growth.

Facilitator’s Guide to Participatory Decision-Making, 3rd Edition

Unleash the transformative power of face-to-face groups.

The third edition of this groundbreaking book continues to advance its mission to support groups to do their best thinking. It demonstrates that meetings can be much more than merely an occasion for solving a problem or creating a plan. Every well-facilitated meeting is also an opportunity to stretch and develop the perspectives of the individual members, thereby building the strength and capacity of the group as a whole. With previous editions already embraced by business and community leaders and consulting professionals around the world, this new book is even more insightful and easy to use. New for this edition:

 

  • Brand new skills and tools
  • Many new case examples
  • Major expansion and reorganization of the advanced sections of the book
  • New chapter: "Teaching a Group About Group Dynamics"
  • And more

Harvard Business Review Emotional Intelligence Collection: Happiness, Resilience, Empathy, Mindfulness (HBR Emotional Intelligence Series)

How to be human at work.

Each book in the HBR's Emotional Intelligence series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

This four-volume set includes HappinessResilienceMindfulness, and Empathy.

HBR's 10 Must Reads on Organizational Resilience

Build resilience in your company to weather the greatest crises.

We've combed through hundreds of Harvard Business Review articles and selected the 10 most important ones to help your company prepare for and overcome disruption, social upheaval, and disaster.

This book will inspire you to: reposition your core business while launching a separate, disruptive business; build the ability to continually anticipate and adjust to emerging trends; prepare for the business implications of climate change; learn about the risks of hyperefficient businesses; develop organizational grit; rebound from a recession faster than your competitors; and lead your company through any kind of crisis.

The 21st Century Ride-Along: How Sales Leaders Can Develop Their Sales Teams in Real-Time Sales Calls

Developing and coaching the sales team by sitting in on their sales calls is one of the best ROI opportunities open to any organization, large or small. This book shows managers how to use these "ride-along" sessions - whether in-person or digital - to make the sales team more efficient and productive.

The Adweek Copywriting Handbook: The Ultimate Guide to Writing Powerful Advertising and Marketing Copy from One of America's Top Copywriters

Great copy is the heart and soul of the advertising business. In this practical guide, legendary copywriter Joe Sugarman provides proven guidelines and expert advice on what it takes to write copy that will entice, motivate, and move customers to buy. For anyone who wants to break into the business, this is the ultimate companion resource for unlimited success.

The Power of Positive Selling

Good sales relationships don't just happen. They must be nurtured and developed. From ancient trade routes to modern Internet platforms, sales is one of the world's oldest professions. Throughout the ages, there have been as many ways to sell as there are customers who want to buy. But whether you're a novice or seasoned sales person, no matter what your product or service there is one truth that crosses all boundaries in selling. Selling depends on a relationship. That relationship might last only a few minutes, or extend through an entire lifetime, but in order to conduct a sales transaction, there must be a relationship. 

In The Power of Positive Selling, you will:

 

  • Learn to create and maintain a true connection with your customers 
  • Understand the sales persons, the buyers, and the relationship perspective 
  • Determine how to really listen to your buyer 
  • Identify the most effective planning methods 
  • Discover how to handle rejection 
  • Perfect what to say to price objections 
  • Create an automated follow-up system 
  • Recognize the important things to know about your product

Why People Buy: The Real Reason Features and Benefits Selling Doesn't Work

Learn the secret of what really drives sales - and how to give people what they need so they want to buy from you.

Are you a salesperson who has been hearing too many "We'll think it overs", "Get back to mes", and "We'll let you knows"? If so, you're in good company. Author Greg Nanigian has interviewed thousands of chief executives, sales managers, and salespeople and found that more than 90 percent of them have exactly the same problem. Why? Because they've been taught to rely on an ineffective traditional selling process, one that includes features, benefits, and free consulting very early in the discussion. This means they present too soon and leave the customer in control of the relationship. As a result, they don't get beyond a superficial discussion of prospects' interests and problems. They also don't uncover the impact of those problems on prospects' companies or families, don't identify the impact on prospects personally, and don't establish prospects' level of commitment to fixing the problem. The bottom line: They never find out the prospects' true feelings - and feelings are where selling takes place.