Find Your Courage: 12 Acts for Becoming Fearless at Work and in Life

Find Your Courage features insights from courageous trail-blazing entrepreneurs and leaders in organizations including NASA, Ernst & Young, UN Foundation, and QANTAS. 

Discover how to:


  • Define your sense of purpose and pursue more inspiring goals
  • Embrace a 'Courage Mindset' and speak up with confidence in every situation
  • Navigate uncertainty with clarity and take smart risks, not just safe ones
  • Conquer fear of failure and bounce back from setbacks
  • Wield stronger influence and build a culture of courage in your team or business
  • Create daily rituals to build your resilience and ability to bounce back faster and stronger when life doesn't go to plan

Don't wait for success to come to you. Learn how you can unlock the power of courage to achieve greater clarity, confidence and satisfaction at work and in life.

The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results 3rd Edition

Get real results for your business - maximize your training and development programs  

Corporate learning and development programs play an undeniable role in successful business endeavors, but only when they're done right. The significant revisions in the third edition of The Six Disciplines of Breakthrough Learning add fresh, timely elements to a resource that has become known globally as a trusted guide for professionals determined to get the most of their companies' training and development programs. All-new examples, tools, guides, and insights combine to make an excellent, all-in-one resource for everyone from workplace professionals and HR managers to training development providers and businesses leaders looking to maximize the return on their enterprise's learning budget.  

Infused with current research and recent case studies, this resource serves as a practical guide that recommends concrete actions for producing tangible results. Tools, guides, and checklists in every chapter ensure that listeners walk away with meaningful strategies that can be implemented right away. 

The book includes:


  • A complete review of research drawn from thousands of insights, goals, and lessons learned
  • Specific strategies and actions that can be put into effect quickly for immediate results
  • A focus on ROI for business leaders wanting to make a clearer connection between dollars spent and new skills gained
  • Checklists in each chapter to help learning organizations perform quality audits of new and existing learning programs  

The third edition of The Six Disciplines of Breakthrough Learning contains so many new resources and so much thoroughly revised content that even those who own previous editions will find its reinvigorated approach highly beneficial. Strengthen the link between your learning efforts and your business goals with this increasingly popular, globally recognized resource.

The Strategic Project Leader, Second Edition: Mastering Service-Based Project Leadership

As executives build and nurture their organization's strategic agility in today's turbulent, uncertain business environment, the ability to lead strategic change has become more critical than ever. The Strategic Project Leader: Mastering Service-Based Project Leadership, Second Edition will help project managers lead with confidence in temporary, ambiguous team structures that execute risk-laden work in an increasingly agile project environment.

This book encourages listeners to take ownership of their leadership agenda and become disciplined in the processes of building a framework of leadership skills. Listeners are introduced to a new role: the service-based project leader. This role serves the entire project organization by creating a meaningful experience for team members, customers, and critical stakeholders.

The book provides practical guidance to help you move from project manager to service-based project leader. Detailing a framework for developing and refining leadership skills, it explains how to build a leadership competency pyramid and then execute a self-directed plan for building leadership competencies. The leadership competency pyramid includes an intuitive model that will be helpful to project managers at any level.

The book elaborates on the components of each layer of the pyramid and how each layer relates to the others. A chapter is dedicated to each layer of the pyramid, with supporting evidence for the necessity of each of these layers, as well as practical advice on how to build and practice these component layers.

Too Big to Ignore: The Business Case for Big Data

Residents in Boston, Massachusetts, are automatically reporting potholes and road hazards via their smartphones. Progressive Insurance tracks real-time customer driving patterns and uses that information to offer rates truly commensurate with individual safety. Google accurately predicts local flu outbreaks based upon thousands of user search queries. Amazon provides remarkably insightful, relevant, and timely product recommendations to its hundreds of millions of customers. Quantcast lets companies target precise audiences and key demographics throughout the Web. NASA runs contests via gamification site TopCoder, awarding prizes to those with the most innovative and cost-effective solutions to its problems. Explorys offers penetrating and previously unknown insights into healthcare behavior.  

How do these organizations and municipalities do it? Technology is certainly a big part, but in each case the answer lies deeper than that. Individuals at these organizations have realized that they don't have to be Nate Silver to reap massive benefits from today's new and emerging types of data. And each of these organizations has embraced Big Data, allowing them to make astute and otherwise impossible observations, actions, and predictions.  

It's time to start thinking big.  

In Too Big to Ignore, recognized technology expert and award-winning author Phil Simon explores an unassailably important trend: Big Data, the massive amounts, new types, and multifaceted sources of information streaming at us faster than ever. Never before have we seen data with the volume, velocity, and variety of today. Big Data is no temporary blip of fad. In fact, it is only going to intensify in the coming years, and its ramifications for the future of business are impossible to overstate.  

Too Big to Ignore explains why Big Data is a big deal. Simon provides commonsense, jargon-free advice for people and organizations looking to understand and leverage Big Data. Rife with case studies, examples, analysis, and quotes from real-world Big Data practitioners, this audiobook is a must-listen for chief executives, company owners, industry leaders, and business professionals.

Unthink: Rediscover Your Creative Genius

In the tradition of A Whole New Mind and The War of Art, graffiti artist and corporate thought leader Erik Wahl explores the power of creativity to achieve superior performance.  

Somehow we've come to believe that creativity is reserved for the chosen few: the poets, the painters, the writers. The truth is creativity is in all of us and re-discovering it is the key to unlocking your fullest potential.  

Unthink pushes us beyond our traditional thought patterns. It will inspire everyone to realize that we are capable of so much more than we have pre-conditioned for. Creativity is not in one special place - and it is not in one special person. Creativity is everywhere and in everyone who has the courage to unleash their creative genius.

Big Data Analytics: Turning Big Data into Big Money

Unique insights to implement big data analytics and reap big returns to your bottom line

Focusing on the business and financial value of big data analytics, respected technology journalist Frank J. Ohlhorst shares his insights on the newly emerging field of big data analytics in Big Data Analytics. This breakthrough book demonstrates the importance of analytics, defines the processes, highlights the tangible and intangible values, and discusses how you can turn a business liability into actionable material that can be used to redefine markets, improve profits, and identify new business opportunities.

  • Reveals big data analytics as the next wave for businesses looking for competitive advantage.
  • Takes an in-depth look at the financial value of big data analytics.
  • Offers tools and best practices for working with big data.

Once the domain of large on-line retailers such as eBay and Amazon, big data is now accessible by businesses of all sizes and across industries. From how to mine the data your company collects to the data that is available on the outside, Big Data Analytics tells how you can leverage big data into a key component in your business's growth strategy.

Profiling the Fraudster: Removing the Mask to Prevent and Detect Fraud (Wiley Corporate F&A)

Profiling the Fraudster: Removing the Mask to Prevent and Detect Fraud takes a step-by-step approach beyond The Fraud Triangle to identify characteristics in potential fraudsters, employees, and new hires that will sound alarm bells before they get their hands on your organization's assets. 

The typical organization loses a staggering five percent of its annual revenue to fraud. Traditional fraud investigations focus on the breakdown of internal controls, but what happens when the human beings forming a key component of that chain of control are inherently dishonest? This book tells you how to recognize the characteristics and behavioral patterns of potential fraudsters who are entrusted with safeguarding corporate assets. 

The book includes:


  • An in-depth look at fraud investigation techniques and how these can be enhanced by using the characteristics of fraudulent behavior
  • A detailed look at profiling potential perpetrators of fraud
  • A detailed breakdown of how to compile a fraud profile
  • A discussion of a wide range of organizational fraud, including abuse of power, embezzlement, computer fraud, expense abuse, and more

If you're a corporate fraud investigator, auditor, forensic accountant, law enforcement professional, or anyone challenged with safeguarding your organizations assets -Profiling the Fraudster tells you how to remove the mask and prevent and detect fraud.

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The Complete Guide to Mergers and Acquisitions: Process Tools to Support M&A Integration at Every Level, 3rd Edition

Ease the M&A process with a more effective integration plan 

The Complete Guide to Mergers and Acquisitions is the ultimate handbook for planning and managing post-merger integration. Packed full of "how to" guidance, tools, templates, and resources that have been put to the test on numerous due diligence and integration efforts around the world, The Complete Guide to Mergers and Acquisitionshas been the go-to guide for firms seeking to maximize the value of their deals since the release of the first edition in 1999. 

Poor integration management virtually ensures that a merger or acquisition will fail to meet financial and strategic goals. The Complete Guide to Mergers and Acquisitionsprovides the information that enables firms to quickly and prudently capture projected cost and revenue synergies, and to move the combined organization forward. The book addresses strategic deal considerations, due diligence, integration management, people dynamics and cultural integration, common integration mistakes, communications strategies, and provides actionable steps toward creating measurable, positive results throughout the integration process. The updated third edition contains new information and tools to help firms in any industry manage deals of all sizes, including:  


  • Results of The State of M&A Integration Effectiveness Survey, 2014 
  • A new chapter on the M&A process deal stages, with an expanded Deal Flow Model 
  • Findings of substantial M&A research from various studies in multiple industries and organizations, supporting the concepts presented throughout the book 
  • New and revised tools and templates for due diligence, integration, and results measurement and reporting 
  • New case examples of recent transactions 
  • Highlighted 'Key Principles' throughout each chapter 
  • A summary of key points at the end of each chapter 
  • Discussion questions addressing the key themes of each chapter 
  • A 'rapid assessment' diagnostic regarding the key elements of each chapter, which can be completed for any organization 
  • A revised chapter on taking your M&A game to the next level - essential requirements for building M&A capabilities into a consistently successful enterprise competency 

Merger and acquisition activity across the globe continues to grow, and is also playing a major role in the development of expanding markets. A well-managed integration effort is essential to success, and failure means a tremendous waste in terms of time and money, as well as the rapid destruction of shareholder value. The Complete Guide to Mergers and Acquisitions: Process Tools to Support M&A Integration at Every Level, Third Edition is an invaluable resource to guide firms in managing M&A integration and maximize the value of their deals.


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YOU, Incorporated: Your Career is Your Business

Organized into five digestible chapters, You, Incorporated, is a practical guide to career success that zeroes in on three essential concepts that job-seekers, career builders, and career changers need to know: 


  • No job is forever
  • Employability equals options
  • Your career is your business 

Written by a career transition expert who has helped thousands find their own "job utopias," listeners will find a down-to-earth, accessible approach to becoming more valuable to current employers while developing long-term personal competitiveness to attract future employers and seize new opportunities!

A Practical Guide to Critical Thinking: Deciding What to Do and Believe, 2nd Edition

A thoroughly updated introduction to the concepts, methods, and standards of critical thinking, A Practical Guide to Critical Thinking: Deciding What to Do and Believe, Second Edition is a unique presentation of the formal strategies used when thinking through reasons and arguments in many areas of expertise. Pursuing an interdisciplinary approach to critical thinking, the audiobook offers a broad conception of critical thinking and explores the practical relevance to conducting research across fields such as, business, education, and the biological sciences.  

Applying rigor when necessary, the Second Edition maintains an informal approach to the fundamental core concepts of critical thinking. With practical strategies for defining, analyzing, and evaluating reasons and arguments, the book illustrates how the concept of an argument extends beyond philosophical roots into experimentation, testing, measurement, and policy development and assessment. Featuring plenty of updated exercises for a wide range of subject areas, A Practical Guide to Critical Thinking Deciding What to Do and Believe, Second Editionalso includes:


  • Numerous real-world examples from many fields of research, which reflect the applicability of critical thinking in everyday life
  • New topical coverage, including the nature of reasons, assertion and supposing, narrow and broad definitions, circumstantial reasons, and reasoning about causal claims
  • Selected answers to various exercises to provide listeners with instantaneous feedback to support and extend the lessons  

A Practical Guide to Critical Thinking Deciding What to Do and Believe, Second Edition is an excellent textbook for courses on critical thinking and logic at the undergraduate and graduate levels as well as an appropriate reference for anyone with a general interest in critical thinking skills.

Behavioral Economics: The Basics

Behavioral Economics: The Basics is the first book to provide a rigorous yet accessible overview of the growing field that attempts to uncover the psychological processes which mediate all the economic judgments and decisions we make. In seven accessible chapters, the book answers questions like: 

What is behavioral economics?


  • How does it help us to understand economic behavior?
  • What does it tell us about how people form judgments and make decisions in their private and public lives?
  • What does it tell us about the psychological nature of financial catastrophes that afflict our economic system?  

With recommended further readings throughout, Behavioral Economics: The Basics is essential for all students taking courses in behavioral economics, economic psychology, consumer psychology, microeconomicsm and game theory, and also for professionals looking for an accessible introduction to the topic.

Everything Connects: How to Transform and Lead in the Age of Creativity, Innovation, and Sustainability

Using real-life practical experiences, serial entrepreneur and thought leader Faisal Hoque teams up with journalist Drake Baer to provide a personal and professional playbook that tells how to:


  • Holistically connect the "when" and "what" with who you are
  • Inspire and lead inside and outside of your organization 
  • Generate ideas, grounded decisions, and long-term value

Part philosophy, part business, and part history, Everything Connects offers the wisdom of 2,500-year-old Eastern philosophies and the interconnected insights of Leonardo da Vinci. Couple that with Fortune 100 corporate cross pollination for creativity and startup thinking for how to adapt with ease, and you'll quickly discover that everything connects.

Skills for New Managers

Managing people is one of the most demanding yet career-enhancing and rewarding skills you can have. Skills for New Managers provides you with everything you need to excel as a manager from day one. From hiring productive employees to developing mentoring, leadership, and coaching skills, this fast-paced, easy-to-understand guide is your blueprint for managing your staff to success.


  • Getting results by knowing when to speak up - and when to listen
  • Motivating your staff to exceed expectations
  • Delegating tasks and dealing with crises
  • Running meetings that are organized and focused

The Best of Guerrilla Marketing: Guerrilla Marketing Remix

Reconnecting with such authors as Seth Godin from Guerrilla Marketing Handbook, the father of guerrilla marketing Jay Conrad Levinson and coauthor Jeannie Levinson present fans and new guerrillas with the first book to deliver The Best of Guerrilla Marketing - a combination of the latest secrets, strategies, tactics, and tools from more than 25 top-selling Guerrilla Marketing books. Learn how to reshape your approach to branding, advertising, social media, networking, and more - ultimately, making more money, while spending less.

Balanced Scorecards & Operational Dashboards with Microsoft Excel, Second Edition

Learn to maintain and update scorecards and dashboards with Excel

Balanced scorecards and operational dashboards measure organizational performance, and Microsoft Excel is the tool used worldwide to create these scorecards and dashboards. This book covers time-proven step-by-step processes on how to guide executive teams and managers in creating scorecards and dashboards. It then teaches Excel developers how to create those scorecards and dashboards. This is the only book that converts theory into practice. 

The author addresses the people and processes you need to identify strategy and operational metrics and then implement them in dashboards in three versions of Excel. You'll learn how balanced scorecards help organizations translate strategy into action and the ways that performance dashboards enable managers monitor operations.

  • Covers Excel 2010 back to Excel 2003
  • Teaches how to develop consensus on strategy and operational plans with the executive teams
  • Details steps in creating tactical action plans
  • Gives step-by-step guidance in creating the most powerful management dashboards
  • Puts over 10 years of experience in one book

Balanced Scorecards & Operational Dashboards with Microsoft Excel, Second Edition is the ultimate resource for enhancing your strategic and operational performance.


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Cost Estimation: Methods and Tools: Wiley Series in Operations Research and Management Science

Presents an accessible approach to the cost estimation tools, concepts, and techniques needed to support analytical and cost decisions

With an easy-to-understand approach, Cost Estimation: Methods and Toolsprovides comprehensive coverage of the quantitative techniques needed by professional cost estimators and for those wanting to learn about this vibrant career field. Featuring the underlying mathematical and analytical principles of cost estimation, the book focuses on the tools and methods used to predict the research and development, production, and operating and support costs for successful cost estimation in industrial, business, and manufacturing processes.

The book begins with a detailed historical perspective and key terms of the cost estimating field in order to develop the necessary background prior to implementing the presented quantitative methods. The book proceeds to fundamental cost estimation methods utilized in the field of cost estimation, including working with inflation indices, regression analysis, learning curves, analogies, cost factors, and wrap rates.

With a step-by-step introduction to the practicality of cost estimation and the available resources for obtaining relevant data, Cost Estimation: Methods and Tools also features: 


  • Various cost estimating tools, concepts, and techniques needed to support business decisions
  • Multiple questions at the end of each chapter to help listeners obtain a deeper understanding of the discussed methods and techniques
  • An overview of the software used in cost estimation, as well as an introduction to the application of risk and uncertainty analysis 
  • A foreword from Dr. Douglas A. Brook, a professor in the Graduate School of Business and Public Policy at the Naval Postgraduate School, who spent many years working in the Department of Defense acquisition environment

Cost Estimation: Methods and Tools is an excellent reference for academics and practitioners in decision science, operations research, operations management, business, and systems and industrial engineering, as well as a useful guide in support of professional cost estimation training and certification courses for practitioners. The book is also appropriate for graduate-level courses in operations research, operations management, engineering economics, and manufacturing and/or production processes.


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Entrepreneur Voices on Company Culture

A high-performing company culture can translate into happy employees, a productive and engaging work environment, and fluid communications. To help you define and create a culture that works in today's competitive world, Entrepreneur's community of small-business owners and entrepreneurs share their battle-tested strategies, hard-won advice, and secrets behind what works and what doesn't. 

Entrepreneur Voices on Company Culture will help you to:  


  • Create a culture that fits your brand and leadership style  
  • Hire the right team that will support your mission  
  • Increase your team's productivity without causing burnout  
  • Retain your best employees with creative and effective appreciation  
  • Avoid the tragic mistakes made by companies that have come before you  

Plus, learn how WP Engine's CEO realized cultures can be created by accident, why Raising Cane's makes every employee spend time as a fry cook, and how the founder of Blue Fish stayed afloat after everyone quit on the same day.

Start Your Own Food Truck Business (Second Edition): Cart, Trailer, Kiosk, Standard and Gourmet Trucks Mobile Catering Bustaurant

At more than a billion dollars, the mobile-food industry is enjoying more publicity and notoriety than ever before. Catering to a new generation of foodies looking for quick and unique specialties, the mobile-food business is booming with new opportunities for eager entrepreneurs like you.  

From gourmet food to all-American basics and hot dog wagons to bustaurants, our experts give you the delicious details behind starting and running a successful mobile-food business.  

This guide covers: 

  • Six of the hottest mobile-food options: food carts, concession trailers, kiosks, standard and gourmet trucks, mobile catering, and bustaurants
  • Identifying the perfect foodie niche and customer base
  • Creating menu items that save time, money, and space in the kitchen
  • Finding a profitable location, time and time again
  • Attracting new and loyal customers with social media platforms like Instagram, Facebook, and Twitter
  • Managing daily operations, costs, and setting prices
  • Licenses, codes, regulations, parking, and other considerations

Plus, gain recipes, shopping lists, favorite equipment buys, and more from practicing food-truck entrepreneurs.

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists

In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they won't forget.

Author Shep Hyken has spent 25 years studying great companies and the evangelists they create. In The Cult of the Customer, Hyken describes how to design a strategy that leads both customers and employees through five distinct cultural phases-from "uncertainty" to "amazement". By presenting dozens of case studies that show how great companies made this journey, Hyken identifies the critical internal and external changes that allowed them to build a "Cult of the Customer" - and teaches how you can do it, too.

Hyken's message is both powerful and timely: The happier your customers and employees are, the more successful your company will be. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists.

You Can Never Be Too Rich: Essential Investing Advice You Cannot Afford to Overlook

Solid financial guidance for anyone looking to build and protect their wealth

Every day, nationally recognized financial advisor Alan Haft helps his clients reach their financial goals and increase their standard of living. Now, in You Can Never Be Too Rich, Haft uses his vast knowledge base, highly innovative investment concepts, and entertaining style of writing to create proven investment solutions that will help listeners minimize risk and take advantage of opportunities that lead to financial security for a lifetime. 

With this essential guide, Haft walks listeners through the process of building and protecting wealth - and reveals the financial secrets that most investment professionals aren't aware of. You Can Never Be Too Richclearly focuses on how people - whether they're just starting to work or are well on their way to retirement - can build a sizeable nest egg without getting caught up in market swings, taxes, or poor investment decisions. In this book, Haft doesn't rely on gimmicks or get-rich-quick schemes to help listeners reach their goals; he simply offers proven and easy-to-understand - yet highly effective - advice that will allow them to make profitable financial decisions based on their specific situations.

A Necessary Evil: Managing Employee Activity on Facebook, LinkedIn and the Hundreds of Other Social Media Sites

Based primarily on interviews and evaluations of existing practices and policies, this audiobook emphasizes why companies must have social media policies and why they are important in governing employee behavior. 

Good companies pay attention to the social networking sites their customers and employees inhabit. They watch behaviors, they listen to concerns, they apologize when their companies make mistakes, they are transparent and honest, and they engage their audiences and employees to foster growth, increase brand awareness, and tap their collective knowledge to improve their bottom lines. 

Anyone who manages employees who access social media from the palms of their hands or from their workspaces or even at home must stay abreast of the constantly shifting ways social media does all of this while helping employees maintain productivity and avoid damaging reputations. In addition, managers must help employees be mindful of corporate values while safeguarding corporate data. 

This audiobook will help business leaders, HR professionals, and people managers guide employees in their usage of such sites while balancing productivity and help HR set policies that do both.

E-Mail: A Write It Well Guide

In today's fast-paced, competitive business environment, everyone needs to communicate clearly and use time productively. E-Mail: A Write It Well Guide is a user-friendly audiobook that is filled with guidelines, tips, and tools. Discover how to write professional email that gets results, makes better use of email time, and avoids problems that can be costly. The updated version includes a section on using instant messaging and handheld devices. Used by individuals, corporations, and trainers, this is a must-have for anyone who writes emails at work.

Franchise Your Business: The Guide to Employing the Greatest Growth Strategy Ever

Expert franchise consultant Mark Siebert delivers the ultimate how-to guide to employing the greatest growth strategy ever-franchising. Siebert tells you what to expect, how to move forward, and avoid costly mistakes as he imparts decades of experience, insights, and practical advice to help grow your business exponentially through franchising.  

Learn how to:

  • Evaluate your existing businesses for franchisability
  • Identify the advantages and disadvantages of franchising
  • Develop a business plan for growth on steroids
  • Evaluate legal risk, obtain necessary documents, and protect intellectual property
  • Create marketing plans, build lead generation, and branding for a new franchise
  • Cultivate the franchisee-franchisor relationship

Make It Work: Navigate Your Career Without Leaving Your Organization

Learn how to stay where you are and do what energizes and engages you with this sophisticated yet profoundly practical guide to career fulfillment.

Make It Work delivers expert advice and dozens of smart, easy-to-use tools to help you discover your passions, choose a direction, practice new skills, and do what you love to do - every day.

Reports, Proposals, and Procedures: A Write It Well Guide

This book helps you plan and write reports, proposals, procedures, and other professional documents. You'll review a range of techniques to communicate complex information clearly. You'll also review ways to use your writing to extend your analytical, problem-solving, teamwork, and leadership skills.